At Teegezy, we believe that great customer service is just as important as high-quality apparel. Our goal is to make your shopping experience as smooth, secure, and satisfying as possible. Whether you’re a long-time customer or visiting us for the first time, we’re here to help.
We specialize in creating custom-designed T-Shirts, 3D Hoodies, Hawaiian Shirts, Ugly Sweaters, and Jackets, inspired by sports teams, holidays, hobbies, and everyday creativity. But beyond the products, we understand that communication and support are key to building trust with our community.
That’s why our customer service team is dedicated to providing prompt and helpful assistance with any issue you may have. Whether you need help placing an order, tracking your shipment, adjusting a size, resolving a payment issue, or asking about our return and exchange policy — we’re always happy to assist.
How to Reach Us
Email Support:
For all inquiries, please email us at [email protected].
Our support hours are Monday to Friday, 9:00 AM to 6:00 PM (EST).
We typically respond within 24–48 business hours.
We kindly ask you to include the following information in your email (if applicable) to help us resolve your issue faster:
- Order number
- Email address used for the purchase
- Description of the issue or question
- Any relevant photos (for design or product issues)
Mailing Address:
[email protected]
Please note that this address is for administrative purposes and is not a walk-in retail store.
Common Reasons to Contact Us
Here are a few common topics our team can assist you with:
- Questions about sizing, material, or product availability
- Assistance with placing or modifying an order
- Tracking your shipment and estimated delivery time
- Return, refund, or exchange inquiries
- Reporting an issue with a received item (e.g., defect, wrong product)
- Bulk or custom order requests for events or businesses
- General feedback or suggestions
Stay Connected
In addition to email, you can stay in touch with us through our official social media platforms. We often share new product drops, customer photos, style inspiration, and exclusive promotions. Make sure to follow us for the latest updates from the Teegezy team.
- Instagram: @teegezy.official
- Facebook: facebook.com/teegezy
- TikTok: tiktok.com/@teegezy
We also recommend visiting our FAQ page, where we’ve answered some of the most frequently asked questions about shipping, sizing, return policies, and more.
Our Commitment
At Teegezy, we care about your voice. Your feedback helps us improve and grow, and we take every comment and concern seriously. We strive to offer not only trendy and comfortable clothing but also exceptional customer service that makes you feel valued.
Thank you for supporting Teegezy. We look forward to hearing from you and helping however we can.