At Teegezy, we’re committed to delivering your orders safely, quickly, and reliably. This Shipping Information page outlines everything you need to know about our shipping process, including estimated delivery times, shipping costs, processing time, and more.
Whether you’re ordering custom T-Shirts, 3D Hoodies, Hawaiian Shirts, Ugly Sweaters, or Jackets, we want your experience to be smooth from checkout to delivery.
1. Order Processing Time
All orders are processed Monday through Friday, excluding holidays. Our standard processing time is:
- 2–4 business days for order preparation (printing, quality checks, packaging)
Orders placed after 5:00 PM (EST) or on weekends will be processed on the next business day.
Please note: Processing times are separate from shipping times. Once your order is processed, it will be shipped via your selected delivery method.
2. Shipping Times & Estimates
We offer standard and express shipping options depending on your location. Below are estimated delivery times after your order has been processed:
United States
- Standard Shipping: 5–10 business days
- Express Shipping: 2–4 business days
International Shipping (Canada, UK, Australia, EU, and others)
- Standard Shipping: 10–20 business days
- Express Shipping: 5–10 business days (availability varies by country)
Please note that these are estimated delivery windows. Delays may occur due to high seasonal demand, customs processing, or courier issues.
3. Shipping Costs
Shipping costs are calculated at checkout based on:
- Order weight and size
- Delivery location
- Selected shipping method
Occasionally, we may offer free shipping promotions, which will be clearly advertised on our homepage or product pages.
4. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number and a direct link to monitor your shipment.
If you do not receive a tracking email within 5 business days of placing your order, please check your spam folder or contact us at [email protected].
5. Customs, Duties & Import Taxes
For international orders, customs duties, import taxes, or brokerage fees may apply depending on your country’s regulations. These charges are not included in our item prices or shipping fees and are the responsibility of the customer.
We recommend checking with your local customs office for an estimate before placing an order.
6. Undeliverable Packages
If a package is returned to us due to an incorrect shipping address, failed delivery attempts, or unclaimed at customs, the customer will be responsible for reshipping fees.
If you notice any issues with your shipping details after placing an order, please contact us within 12 hours so we can try to update the address before dispatch.
7. Lost or Delayed Packages
If your order is significantly delayed or lost in transit, please notify us at [email protected]. We will work with the courier to investigate and offer a resolution, which may include a replacement or refund depending on the situation.
8. Contact Us
For any shipping-related questions or concerns, please contact us:
Email: [email protected]
Mailing Address: 1000 Palisades Center Dr, West Nyack, NY 10994
We’re here to make sure your order gets to you quickly, safely, and with care.